My goodness, have they turned into the worst carrier in the US or what? Love the UA apologists who think this is a benefit service for the customer. travelers cannot check in online SHOULD BE listed on the B.E. Checked in within a couple minutes of it being available today and got see agent in our seat assignments. Merry Christmas r/unitedairlines! Global Entrylink opens in new window. The phone lines would crash and burn Posts: 1,169 No seat assignment, check-in says "See agent" I bought a ticket from LHR to ERW less than 24 hours before the flight so I wasn't able to select my seat. Extortion is not a sustainable business model. I do as I am told and dont argue because I dont wanna be that person. Spirit truly is a better experience now. And somehow the email I received from United detailing the restrictions on this fare said NOTHING about having to check in at the airport. Basic Economy passengers will be first to be Re-accommodated based on Uniteds need at check in.This way they don't board the plane and can be turned away without dragging them down the aisle (more Humor) Most managed have online check in and still screen the size of bags when passengers arrived at the terminal. Sign up for our free newsletter and get the latest news, insights, and money-saving tips. Yes, it wasnt in our plans to be bumped, but United did pay us for it, and we gotto see a bit more of Nashville. Indeed, I distinctly remember one airline actually CHARGING a Love the UA apologists who think this is a benefit service for the customer. Well, at least that was the plan. The agent (who perhaps was very new to the gig) said that all seats were taken and he would have to wait until everyone checked in. As mentioned by a handful of other commenters, there are usually 2, maybe 4, gate agents at the gate. What does "See Agent" mean on a boarding pass? Why Does Your Boarding Pass Say "See Agent" And What Does That Mean? - MSN Web and Mobile. What to Know If an SSSS Code Shows Up on Your Boarding Pass (BTW, if you think grabbing an aisle seat is a good reason you want to check in online, think again. Absolutely ridiculous experience today. Then, click on "Add/Edit Passenger Information" to add your . @Jane -- no, they're charging you same, giving you less, and making you miserable to make you pay more. actually often basic economy is only $15 more expensive, on the routes I've seen recently. Report inappropriate content 1-10 of 21 replies Sorted by 1 2 3 IrishFan I didnt discover it until I went to check in the night before I am traveling. Remember: United does not want to sell very many basic economy tickets, a fare class whose only purpose for existing is to be so bad by offering so little that it would scare people into purchasing standard Y. With Voice Check-in, you may tell the number of bags you want to check, hear your baggage service charges and arrange either for your boarding documents to be delivered by email or to pick them up at an airport kiosk. I will stick with Allegiant and frontier from now on. restrictions so that the consumer can have the choice of whether to continue with the purchase, upgrade or go with a different airline. These are indeed very bad people next only to Kim Jung Un. How dare you actually take advantage of a fare they offer. Finally got a mobile boarding pass which states no carryon luggage on it. Check in from 24 hours before your flight up until the check-in deadline and purchase your travel options.. Print your boarding pass at home or have it sent to your mobile device. They did not book these for us though because the flight had not completed boarding; however, they gave Rebekah forms to fill out to state that she was voluntarily giving up her seat. Just in time for the start of the busy spring break travel season, United Airlines has introduced mobile check-in and mobile boarding passes. I think the most appropriate place to enforce this is at airport check-in. Air Canada - How to Check In It's like every four weeks some new form of customer abuse is exposed at this airline! He repeatedly stated that he could get us out of Nashville and to a hub, but could not get us to Houston. Those saying things to the effect of this is being done to screen bags at the check-in kiosks are laughably incorrect. When you pull up your reservation online, does it still . United says it doesn't represent their values of who they are? 9/10 times, Frontier is cheaper up front and, if I pay them the same amount of money I'd be into United for to get a seat assignment, and a carry-on, Frontier give me a seat with more legroom (and usually an open middle), a drink, a carry-on, and a checked bag. Tag any checked bags then proceed to Baggage Drop-off. Search -- $5 "aircraft cabin atmospheric service recovery" fee for breathing on the plane Now, I have a flight from Calgary to Denver and United won't let me change it to another day without giving me a financial spanking. While waiting by the gate, only one request was made over the speaker for volunteers to give up their seats in exchange for compensation. Since Rebekah gave her seat up to her mom, she received the $400 travel voucher. That's how a monopolistic extortion business works. I will trash talk this United and this policy to everyone I know as long as it's active. United is a horrible airline and their 'service' is un-tied. Those saying things to the effect of this being done to inconvenience pax are laughably incorrect. You can buy priority boarding online in My trips or on the United app. Look for other revenue streams, UA. Hope the $35 I didn't want to give them is worth the values of the rest of my life's flights. . Likewise, I also had the mysterious see gate agent listed on my ticket instead of a seat number. You may check-in for your United Airlines (UA) flight with the following options: Online check-in (Web check-in) Mobile check-in Voice check-in Auto check-in Curbside check-in at the airport Self-service kiosk check-in at the airport It depends on the length of time until your new flight and your negotiation skills. I have no respect for them what so ever. However, with initial results showing that after its launch about 1/3 of passengers have purchased BE over standard Y, the elimination of online check-in for basic economy is almost without a doubt to try to to make basic economy even less palatable. SSSS can happen on any . Indicates an external site which may not meet accessibility guidelines and/or language preferences. If you are experiencing problems, please try our. Haven't flown United for a while and ran into this situation. United App | United Airlines What does it mean when "see agent" appears on it? Use the app to connect with an agent via phone, chat or video if you have any questions. - oefe. I might as well fly spirit airlines. What It Means if 'See Agent' Is Printed on Your Boarding Pass - MSN TSA PreChecklink opens in new window. Let them drown. When the name on your ID doesn't match your boarding pass. I've been on more than my share of LCCs and ULCCs. Wtf!!?? Likewise, I also had the mysterious "see gate agent" listed on my ticket instead of a seat number. What can we really do? You will need your photo ID and also your flight reservation code, flight number destination, or electronic ticket number to check-in. You kept your cool and werent afraid to ask for what you wanted. I checked in and received my boarding pass, which says "See Agent," instead of providing me with a seat number. Travel resources. You can also use the United app to access your boarding pass for over 30 different partner airlines you just need to be connecting from a United flight to a flight on one of the participating airlines. We are United Economy and did not pick seats. Im sorry, but if you wish to buy a bare bones fare, expect to receive bare bones service. So now we have to stand in two lines when we get to the airport - one for the check-in and one for the security line. Lyndall Happy to share! : Yes, Can I select or change my seat with the United Airlines (UA) self-service kiosk check-in? Please see disclosure for more information. Or defend. If you put all of United's financial officers in a room and gave them a briefcase full of gold bullion tax-free, they'd find a way to turn that into a loss. They will only be able to see united.com - nothing else. 30% is the number who look at basic economy, not who actually book it. Or if the rock bottom price indeed the goal, fly Spirit or Fromtier. That way, no drama for the rest of us at the gate or during the boarding process. As much as I enjoy your adventures on obscure airlines, this would be more helpful to your US based readers. Your boarding pass must say "Priority Boarding" to receive benefits. United Airlines has launched a new digital platform allowing passengers to review all the information they may need for upcoming travel during the COVID-19 pandemic. I've always loved flying them. No one is forced to buy steerage tickets but if you do, you do so knowing damn well you are opting into bare bones travel. What to do if a boarding pass isn't marked TSA PreCheck Havent flown united in a while, Sure it does!! The minimum time to check-in for a United Airlines (UA) flight is: Minimum required check-in time with carry-on baggage baggage: Minimum required check-in time with checked baggage: *Several heavy travel U S domestic cities have minimum check-in time of 45 minutes and some non-U S cities have minimum check-in times of 75 to 90 minutes. When I go to the change seats option, there are only 2 available "free" seats and there are 3 of us flying. Not sure Id have given up my NYE but as long as you were in Nashville and with friends it was a great adventure. I could not be happier for not flying them at all. See Agent : r/unitedairlines - Reddit The comment about flying Spirit should not be taken in jest. It is ridiculous. Check united.com for exact details. Some Guests may not be able to complete check-in online (see below). The agents we're rude on the phone and refused to check the prices on more than one day. Yes, you may check-in for your United Airlines (UA) flight at the airport self-service kiosk from 30 minutes to 3 hours before the scheduled departure time (depending on your departure city and destination) and receive a printed boarding pass. The fact that I am being forced to check my bag both ways is so wrong. 1. They don't want you to buy it - they prefer for you to pay the increase - but it makes them look relatively less expensive in searches. If this happens to be the case for you, please check in at the airport counter. Why Does Your Boarding Pass Say "See Agent" And What Does That Mean? Totally awful. When your remaining segment or return flight departure is within the 24-hour window, Auto Check-in will take the necessary steps to check you in for the flight. Your email address will not be published. Secondary Security Screening Selection or "The Quad S," as some call it means you have been selected for additional enhanced security screening by the Transportation Security Administration and the Department of Homeland Security. I'm happy with Delta. I am a United 1K and have been for about 8 years. I get on the plane and there are 3 people in first class then literally 8 rows of empty seats and everyone that didnt want to pay for their seat crammed in the the back of the plane like sardines. I picked up their UA Explorer Card. Hellooo, Plane and Simple With These Low Fares, You Get What You Paid For! and makes the boarding process smoother (because they don't have hold ups for paid bag checks). Theres no option to select carryon. Does this mean my flight has been overbooked? glad you were able to make the best of it. Since I never had a seat to begin with, the gate agent told me that I was considered involuntarily bumped. If you have 1K status United doesn't care who buys your ticket you get your free checked bag. Learn more about our check-in process. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Is the whole Basic Economy concept their employing still really ridiculous? I got an email a couple days ago about Basic Economy Restrictions and it DID NOT say anything about this policy. Boarding Pass Says "See Agent" Hi everyone, I am flying to the UK tomorrow from the NYC area. Also, what is REALLY STUPID and MADDENING ABOUT THIS is, they already tell you no carry-on and if you bring a carry-on to the gate, they will check luggage it, charge you the regular fee and an extra Gate Handling Fee. Can I pay bag fees with the United Airlines (UA) online web check-in? When I go to the change seats option, there are only 2 available "free" seats and there are 3 of us flying. I enjoy screwing with them every chance I get as I hate them with a passion. : Yes, Can I pay bag fees with the United Airlines (UA) self-service kiosk check-in? -- $3 "seat restoration" fee for covering wear and tear on the seat you're in At this point, I found my car keys and handed them to Rebekah as it appeared that I might be ringing in the New Year in Nashville by myself. First time flying with them and didn't realize they had this stupid policy, so I never will again after that. See Agent on Boarding Pass : r/unitedairlines - Reddit Thanks for this valuable information Katherine. If you are departing from Algeria, Cuba or Morocco, you will need to see an airport agent to receive your boarding pass. Also, if you have elite status or their credit card, you can still bring a carry-on. According to the rules, nothing stops you from using a Kiosk to check-in, which clearly lays fallow the concept that the agent was needed to screen the bags. The last time I got bumped it was in Chicago another place that I dont mind having extra time! Note: This post contains affiliate links. The BIG "3" US Airlines and its management are complete crooks. Booking Reference:6 alphanumeric characters (example: ABC123), Aeroplan ID:9 numeric characters (example: 123456789), Air Canada Employee Number:8 alphanumeric characters (example: AC012345), Ticket Number:13 numeric characters (example: 014 1234567890), Your passport and any other required travel documents, including your address in the U.S. (if travelling to the United States), The booking reference number (either a 6-digit Air Canada reference number or the booking reference number provided by your travel agent), The first and last names of all passengers (entered individually for security purposes), The ticket number: 13 numeric characters (example: 014 1234567890). But there are several premium seats available. She volunteers with both the Houston Livestock Show and Rodeo and the Junior League of Houston. The previous poster who said he was a United 1K but couldn't get a free checked bag is lying. I heard a rumor soon they will be charging passengers $5 for using the lavatory on the plane..I am just kidding. I get to the Denver airport and there is a United kiosk outside curbside. We travel for day trips often - we don't need checked or carry on luggage. "See Agent" on a boarding pass We were flying a nonstop flight from Houston to Cincinnati on United Airlines, and we checked in 24 hours before our flight was set to depart. What do you think of Uniteds policy requiring basic economy passengers to check-in at a counter? Not great but I did end up with Diet Cokes, Doritos and sour patch kids which make anything better! We each received two $7 meal vouchers foruse at select places in the airport. This is unbelievable.. just because I want to use a backpack for a two day trip I can't check in online and get a boarding pass. We used the remaining vouchers to get around that night. Get through security faster with a Known Traveler Numbers. outrageous. I have a United Explorer card and should receive a free bag BUT I can't check in on-line without paying $25!!!! They are finally giving you more if you pay more, which is how it works almost everywhere else. United: Check-in Policy - SeatGuru There is no sign saying that. This also makes the check-in lines longer for everybody else. While this is an inconvenience, it is a better option than having dozens of passengers being forced to gatecheck their bags because they forgot or didn't realize they bought a basic economy fare. "Check the spelling," Facebook user David Keith told TPG Lounge members. : Yes, you may check bags but you must drop them at the airport baggage drop before the check-in deadline for your flight. First of all, there is a difference between voluntary bumping and involuntary bumping. Needless to say, I'm done with UA. SSSS on Your Boarding Pass? TSA and What You Need to Know - Point Me to Why You Should Always Print Your Boarding Pass at the Airport - Oyster.com As a marketer I do not understand the strategy of artificially creating a worse customer experience to grow your business. If you . At least do a little research before shitting on United (which is mostly warranted in this case). It frustrates me that airlines are allowed to oversell, but I suppose its the nature of the beast. passports paperwork airports check-in - Travel Stack Exchange It was a very good deal for them. Again and again I thought they'd turned the corner. Passengers are crazy to purchase a ticket at any price and endure Propping up failure benefits nobody. An SSSS code stamped on your boarding pass overrides pre-approval through a. It's the Transportation Security Administration's way of flagging airline passengers for "enhanced" screening. You're able to check in starting 24 hours before your scheduled departure. From Vegas I went to Canada to visit my parents and flew Air Canada which was a good experience as well. United Airlines (UA) does not charge a fee for selecting a standard seat assignment. Not 3 together anywhere. Date and flight time. I used one of the vouchers and let him know that it was for $30, which meant he got the rest of the voucher amount as a tip. Glad you enjoyed the post. Just had a trip on United this weekend. They suck. I won't fly this airline again. Designed by Elegant Themes | Powered by WordPress, Negotiating Our Bumped Flight Compensation. Traveling during a pandemic is risky enough. Thanks for sharing the info, Katherine. Feel free to ask to get the same thing the last person receives, even if you are one of the first people to volunteer. Also, nothing stops me from having a friend hold my too large bag if I chose to check in with an agent. If it turns out your baggage is too large, yes, the gate agent can take your money and tag it for the hold. You cant just print my damn ticket? What to do when you can't print your boarding pass? The "bag size screening" line of crap is about the funniest and lamest excuse I have ever heard from an airline apologist. Its arts with hating their team members when they fired many of them and robbed them of their pensions and it continues with their we don't care smug attitude where money is always more important than people And the app shows a live, real-time view of the seat map, exactly as the United agents see it, which is really cool. Please check United Airlines (UA) website for an exact list of participating airports and minimum check-in times. Most helpful comments ( as chosen by the OMAAT community ). You may check-in for your United Airlines (UA) flight with the following options: Yes, you may check-in for your United Airlines (UA) flight online starting 24 hours and ending 60 minutes before the scheduled departure time (depending on your departure city and destination) to receive a mobile boarding pass on your mobile device or a printable boarding pass. Please be assured we would not promote any product unless we believe that our readers will also benefit. Print your boarding pass at home or have it sent to your mobile device. United Airlines. Then they spent time (and the budget) to design, code, unit test, system test and then do user acceptance testing on this revolutionary enhancement, if by enhancement you mean insult. Help Center | United Airlines However, if this happens, the personnel at the gate might be able to print a boarding pass for you. -- $5 "boarding" fee to set foot on the plane Anyone have any predictions for whats in store for me tomorrow? (Im pretty sure they were supposed to keep the document Rebekah signed). When you arrive at the airport, check your luggage as you normally would and ask to speak to the agent. What the people defending this move fail to realize is that, in an attempt to squeeze a few more pennies out of pax, UA has created a completely obnoxious system that you'd have to be insane to create. If not, then obviously this excuse doesn't work. And if no one buys basic economy tickets, they'll go away. Corinne Yes! Yes, it IS about pre-screening bags before they get to the gate. Receive a hand sanitizer wipe during boarding. I have to pay $35 to say I have checked bag (when I won't) just to get my boarding pass. If it weren't for the fact that United was the only airline that was flying into my distination at a decent hour I would not have picked them. Reddit, Inc. 2023. Can I check bags with the United Airlines (UA) self-service kiosk check-in? To use this option you will need to call 1-800-864-8331 and say "check in" during the automated menu. United is just trying to torture customers into paying more. United Boarding Groups Explained - NerdWallet Saying so doesn't make you an airline apologist; it makes you a realist. Show them your boarding pass. What Does SSSS Mean on Your Boarding Pass? - Travel He did let us know that the flight was oversold by two people. You may complete check-in online if you indicate that youll have a checked bag. In the past 8 years, Wal-Mart seems to be following the K-Mart path. If you don't like the domestic airlines fly Singapore or whoever makes you happy. I did not want to be flying north and risk getting stuck in an airport due to weather. Sure, but it's not like they're worth anything anymore and I couldn't hope to score anything but lowest tier status, which is worthless from Denver. United is bad for the consumers, and bad for the economy. Person checks boarding pass before entry to security area and asks to visit check-in. Absolutely outrageous. Placing the onus on the pax and on the check-in agents to follow the rules and screen the baggage, respectively, saves heaps of time at the gate and for the gate agents who can execute the process of deplaning, boarding, and pushing back. Terrible and puts a sour taste in my mouth. Singed a former 1k and Premier Executive for many years. Sep 28, 2014 at 11:44. I am LIVID and ready to go POSTAL on them!!! How can I check in and get my boarding pass? Spirit Support Top credit card offers (updated June 2023), Singapore Airlines Suites Class: Complete list of routes that fly it, List of cheap one way car rental discount codes, Daily Getaways 2023 Week 3 (Tuesday): Deals at Universal Studios, I cant believe miles and points let me take this trip, Chase IHG Rewards Premier Business Credit Card Review (welcome offer ending soon), Daily Getaways 2023 Week 3 (Monday): Vegas Deals.
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