Consumers may submit a copy of one or a combination of the following unexpired documents: To prove a consumer is living, they must submit one unexpired document that includes their DOB and SSN4 or Tribal ID number and a second unexpired document that proves recent life activity within three months. ZIP code-level data is redacted in some cases to protect the identity of ACP subscribers. Scroll down to see ACP enrollment data, or click on the links below to jump directly to a specific table: Under ACP rules, providers have up to 6 months to file claims for reimbursement of ACP benefits passed through to households. The National Verifier has already been modified to make eligibility determinations based on the eligibility criteria that were added (WIC and income at or below 200% of the Federal Poverty Guidelines) and removed (substantial loss of income since February 29, 2020) in the Infrastructure Act for purposes of the Affordable Connectivity Program . Get approved for the ACP by applying with the federal government's National . During Lifeline Awareness Week, FCC Chairwoman Jessica Rosenworcel addressed the range of Americans who can receive support from the FCC's Lifeline program. off your bill if you reside on qualifying Tribal lands. Step 3: Visit a Metro store to complete the Metro ACP form. If a consumer does not have any of the documentation listed above, they can submit one document with their DOB and a second with their SSN4 on it. Providers that would like to verify household eligibility in the ACP through their own alternative eligibility verification process in addition to or instead of using the Lifeline National Verifier must submit documentation to the Bureau demonstrating how the process safeguards against waste, fraud, and abuse. Support claimed will be updated on a monthly basis. Yes! USAC is responsible for data collection and maintenance, support calculation, and disbursement for the low-income program. Each month, we will update the data to reflect claims certified during the six month window. AT&T ACP Application to submit NATIONAL VERIFIER APPROVED Lifeline NARUC: Regina Davis, rdavis@naruc.org ACP providers have up to six months to submit original claims or upward revisions of previous claims (starting with the March 2022 data month). Acceptable documentation for income eligibility verification includes: The prior year's state, federal or Tribal tax return; current income statement from an employer or paycheck stub; Social Security statement of benefits; Veterans Administration statement of benefits; retirement or pension statement of benefits; Unemployment or Workers' Compensation statement of benefits; federal or Tribal notice letter of participation in General Assistance; or divorce decree, child support award, or other official document containing income information. expedited applications where the non-ETC provider without an established program demonstrates it provided qualifying broadband service to eligible households. The number of digits in FIPS codes vary depending on the level of geography. Program and Income Verification Check your coverage HERE Requires capable device. Service Providers can use the National Verifier to determine whether consumers are eligible for the ACP. Consumers must initial the certifications and sign and date the form themselves the service provider cannot do this on their behalf. If you qualify for the stimulus Internet credit, youll enjoy all the benefits of Spectrum Internet while saving every month with the ACP program. An "economic unit" is defined as "all adult individuals contributing to and sharing in the income and expenses of a household." Non-ETCs will need to first apply and then obtain Bureau approval prior to filing their election with USAC. The consumer completes the application by initialing a series of program certifications, signing, and dating the application. If it's correct, you may need to submit an official, unexpired document as proof to the National Verifier with your application. Providers should upload a narrative document as an attachment to the application (by clicking the paperclip icon at the bottom of the page) describing how the provider meets the ACP requirements. For audio and other access, use the "Explore Accessibility Options" link. Give us a call and we'll help you shop for services. Provide a printed map (such as an image from Google maps) that contains a pin and latitude and longitude coordinates identifying the location of the consumers primary residence. Those claims are not reflected in this table. What are the program benefits? All participants in the ACP need to be approved in the National Verifier.Please complete an application with the National Verifier prior to starting your ACP enrollment with Ready Wireless. Specific documentation submissions will be prompted, and this includes established programs, alternative eligibility verification processes, ETC designations, authorities to operate. No, providers that are an ETC in the state or territory only need to file elections with USAC to participate throughout that entire state or territory. More detailed information regarding acceptable documentation can be found at: https://www.lifelinesupport.org/documents-needed/. Affordable Connectivity Program | Free Plans | Metro by T-Mobile Note:The Affordable Connectivity Program began accepting consumer applications and enrollments on December 31, 2021. As a result, monthly totals may adjust as new claims are submitted or as past claims are revised. The FCC's Enforcement Bureau maintains a dedicated Lifeline Fraud Tip Line 1-855-4LL-TIPS (or 1-855-455-8477) and an email address Lifelinetips@fcc.gov to facilitate reporting of possible fraud in the program. No. Any broadband provider wishing to participate in the ACP must reference an FCC Form 477 filing demonstrating it provided broadband service or otherwise demonstrate it provided broadband service through certification and documentation submitted to USAC or the Bureau. Use the Lifeline National Verifier to enter your information, create an account, and see if you qualify. Lifeline Program for Low-Income Consumers | Federal Communications USAC uses the pin-drop to capture the coordinates of the consumers primary residence. There are several options to apply for Lifeline. You can find out more about which areas are eligible Tribal lands by visiting this site: https://www.lifelinesupport.org/tribal-benefit/. The Affordable Connectivity Program will provide eligible households with a credit toward broadband service of up to $30 per month, or $75 per month for households on Tribal lands. If you want free cell phone service, you will need to pass the National Verifier. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. An issue date within the last 12 months or a future expiration date that aligns with the benefit period. There are two types of errors that a consumer may receive relating to their address. The ACP Support Center serves consumers and those supporting consumers. November 23, 2022 - Report & Order/Notice of Proposed Rulemaking, June 8, 2022 - Notice of Proposed Rulemaking, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking, FY 2024 Congressional Budget Justification, Telecommunications Access Policy Division, Emergency Broadband Benefit Program (EBB Program), New Affordable Connectivity Program Application Landing Page Announced, WCB Announces Final List of Entities Selected for ACP Pilot Programs, FCC Targets Over $7M Toward Affordable Connectivity Program Awareness, FCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, FCC Creates ACP Transparency Data Collection, WCB Announces Application Window for ACP Pilot Programs, FCC Provides Additional Information Concerning ACP Pilot Programs, FCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, WCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, FCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, FCC Establishes Affordable Connectivity Outreach Grant Program, FCC Creates 'Your Home, Your Internet' Pilot Program, Establishing the Affordable Connectivity Outreach Grant Program, Launching the 'Your Home, Your Internet' Pilot Program, WCB Addresses Petitions for Waiver of ACP Non-Usage Rules, FCC Proposes Transparency Rules for Affordable Connectivity Program, WCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, WCB Addresses Service Providers' Petitions for Waiver of ACP Rules, WCB Seeks Comment on CCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, WCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, Erratum - Affordable Connectivity Program et al, WCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, Inspector General Advisory on Providers Deceiving Lifeline Consumers, Inspector General Warns of Providers Deceiving Lifeline Consumers, FCC Virtual Event Tour for Affordable Connectivity Program Enrollment, Effective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, Over 10 Million Households Enrolled in Affordable Connectivity Program, FCC Releases Rules To Implement Affordable Connectivity Program, FCC Adopts Rules To Implement Affordable Connectivity Program, Chair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, Public Draft Rules for the Affordable Connectivity Program, FCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, FCC Launches Affordable Connectivity Program, FCC Provides Additional Guidance on Affordable Connectivity Program, FCC Issues Further Guidance for Affordable Connectivity Program, WCB Issues Guidance for Transition to Affordable Connectivity Program, FCC Seeks Comment on the New Affordable Connectivity Program, https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/, https://apps.fcc.gov/coresWeb/publicHome.do?faq=true. Hours 7 days a week, from 9:00 a.m. to 9:00 p.m. FCC Chairwoman Rosenworcel The EBB Program ended on December 31, 2021 with 9,048,536 households enrolled. On November 15, 2021, the Infrastructure Investment and Jobs Act (Infrastructure Act) became law. can help you determine who is a member of your household. An "economic unit" is defined as "all adult individuals contributing to and sharing in the income and expenses of a household.". The FCC engaged the Universal Service Administrative Company (USAC) to implement the ACP using the framework of the (now defunct) Emergency Broadband Benefit Program and the (currently active) Lifeline program. Are there any special offers for ACP customers? How to Complete National Verifier for ACP - YouTube For expedited approval, the provider should describe: (1) the states or territories in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state but has not been designated an eligible telecommunications carrier, and (3) the certifications and documentation of the providers plan to combat waste, fraud, and abuse. Cost with ACP Tribal Discount. To apply for Lifeline, a consumer must generally use the National Verifier application system. For more information on EBBP enrollments, please visit USACs EBBP Enrollments and Claims Tracker. wifi Service discount up to $30/month landscape Service discount up to $75/month on qualifying Tribal lands Enter the code and click Verify. For more detailed information, click on the Coverage Map link above or at the top of the page. The Infrastructure Act also expressly authorized the Commission to conduct outreach for the ACP, including providing grants to outreach partners. A broadband provider that is not an ETC in the state or territory where it would like to participate in the ACP must seek approval from the Bureau. Cost with ACP Discount . If a service provider helps a consumer apply, the service provider should use an interview style approach to complete the consumer information section. You can see if you are eligible by reviewing the information available at lifelinesupport.org (click "Do I Qualify?"). Provisions establishing the Affordable Connectivity Program are also contained within Division F, and to fulfill this requirement, the Commission was required to dedicate up to $10 million from the $14.2 billion appropriated for the Affordable Connectivity Program for the Broadband deployment locations map. If coordinates are known, write them on the map. These must be answered for your application to be complete. Affordable Connectivity Program - Universal Service Administrative Company Straight Talk $15 Mobile Hotspot & Tablet Plan: n/a: n/a: n/a: n/a: 2GB: . The Zip Code files allow users to view the total enrolled households by zip code and data month with a breakout by verification method. The columns that represent new enrollments for each category reflect the change in subscribers from the prior month, which include all newly enrolled subscribers net of subscribers who may have been de-enrolled. Lifeline provides up to a $9.25 monthly discount on service for eligible low-income subscribers and up to $34.25 per month for those on Tribal lands. The consumer will then choose from the list of qualifying programs or indicate that they qualify by income. The documentation requested will vary by program or income information available. TheAffordable Connectivity Program is limited to one monthly service credit per household. USAC will continue to update the data on a monthly basis. If the consumer is found eligible, the service provider can enroll them in the ACP. Step 1: Check whether you're eligible with the National Verifier. Through the Affordable Connectivity Program, eligible households receive a temporary monthly credit on broadband service. To be eligible, a member of the household must qualify for one of the following: $(".js-footer").prepend(new Date().getFullYear()); Charter Communications. The ACP benefit is non-transferable and is limited to one benefit per household. USAC redacts any ZIP codes meeting the criteria developed by the FCC to protect subscriber privacy and to reduce the risk of identification of enrolled households. SEND US YOUR NATIONAL VERIFIER APPLICATION ID B# AND APPLY FOR SERVICES The provider must also explain how it trains its employees and agents to prevent ineligible enrollments, including enrollments based upon fabricated documents. Once you successfully submit your application through the application portal, you will receive an automated response that the application has been submitted to the contact email. The following files include EBB and ACP households and claims by zip code and county. . Affordable Connectivity Program (ACP) - Wireless | AT&T If you receive Lifeline service for free, the Lifeline program rules require you to use your service every 30 days to keep your benefit, in addition to complying with all other rules for the Lifeline program. ACP providers must fully pass through ACP support to eligible households each month in the form of a discount regardless of when they file a claim for reimbursement. Help - ACP - Universal Service Administrative Company ACP Program Application ID (Example Format: B12345-54321) Your Information First Name Middle Name (optional) Last Name Date of Birth Identity Verification If the National Verifier is not able to validate your eligibility with the . USAC manages the National Verifier and provides customer service to consumers through the ACP Support Center. The National Verifier is a system designed to get potential Lifeline customers approved. You can apply your ACP benefit and your Lifeline benefit to the same or separate services. These two FCC programs similarly provide affordable voice and broadband service to low-income consumers. If you successfully submitted your application, you will see applications that are submitted, require additional information, or have been closed and received a determination. ACP Program providers, ACP Pilot Program Applicants, EPC users and BEAR Form filers: If this is your first time logging in to One Portal, please read this information carefully. The Lifeline program is administered by the Universal Service Administrative Company (USAC). An official, unexpired document that has their first name, last name, and last four digits of their Social Security Number (SSN4) on it to resolve an error message about their SSN4, An official, unexpired document that has their first name, last name, and date of birth on it to resolve an error message about their date of birth, and, Official, unexpired documents that prove their date of birth, Recent state, federal, or Tribal tax return, U.S. government, military, state, or Tribal issued ID, Statement of benefits from a qualifying program, Unemployment/workers compensation statement of benefits, Statement of benefits from a qualifying program document, Eligibility confirmation from state eligibility database with administrator. agree to the Commissions enforcement and forfeiture authority. All of our Internet packages are eligible for ACP. The benefit can be applied to an existing Spectrum Internet plan at any time during the duration of the program. PDF Apply for the Affordable Connectivity Program Online - ACP For broadband-only consumers in California, consumers will need to apply through the National Verifier application system and the National Verifier will check the consumer's eligibility. visit the FCC's Affordable Connectivity Program, California Consumer Do Not Sell or Share My Personal Information, California Consumer Limit the Use of My Sensitive Personal Information, SNAP (Supplemental Nutrition Assistance Program) benefits, Section 8 Federal Public Housing Authority (FPHA) support, Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year, Received a Federal Pell Grant during the current award year, Meets the eligibility criteria for Spectrums low-income program. Consumers who would like assistance from a service provider when applying can use the "Companies Near Me" tool to locate a Lifeline program service provider in their area. Lifeline provides subscribers a discount on qualifying monthly telephone service, broadband Internet service, or bundled voice-broadband packages purchased from participating wireline or wireless providers. The ACP leverages theNational Eligibility Verifier, theNational Lifeline Accountability Database, and theAffordable Connectivity Claims Systemfor subscriber eligibility, enrollment, and service provider reimbursement. For service initiation charges of up to $200, Link Up also provides a deferred, no-interest payment plan to the subscriber for up to one year. In this video, you will learn how to obtain the necessary application ID# to enroll in the Affordable Connectivity Program with ACPEnroller.com Consumers looking for more information on FCCs Affordable Connectivity Program should visit fcc.gov/acp. Consumers are only allowed one Lifeline benefit per household, not per person. We're here to help you. No, you can only submit one provider for approval per application. If you are having issues with your mobile phone or other hardware associated with your Lifeline service, please contact your service provider directly. Additionally, you can call the National Verifier support line at (877) 384-2575 to check your recertification status. Enrollments in redacted ZIP codes are consolidated and labeled as 00000 in the file. The Affordable Connectivity Pilot Programs are meant to increase awareness of and facilitate enrollment in the ACP. May 4, 2023 - Public NoticeNew Affordable Connectivity Program Application Landing Page Announced, April 6, 2023 - Public NoticeWCB Announces Final List of Entities Selected for ACP Pilot Programs, March 15, 2023 - Public NoticeFCC Targets Over $7M Toward Affordable Connectivity Program Awareness, March 15, 2023 - Report and OrderFCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, November 23, 2022 - Report & Order/Notice of Proposed RulemakingFCC Creates ACP Transparency Data Collection, November 18, 2022 - Public NoticeWCB Announces Application Window for ACP Pilot Programs, October 11, 2022 - Public NoticeFCC Provides Additional Information Concerning ACP Pilot Programs, October 4, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, September 30, 2022 - OrderWCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, September 22, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, August 8, 2022 - Report and OrderFCC Establishes Affordable Connectivity Outreach Grant Program, August 8, 2022 - Report and OrderFCC Creates 'Your Home, Your Internet' Pilot Program, July 15, 2022 - Public DraftEstablishing the Affordable Connectivity Outreach Grant Program, July 15, 2022 - Public DraftLaunching the 'Your Home, Your Internet' Pilot Program, June 14, 2022 - OrderWCB Addresses Petitions for Waiver of ACP Non-Usage Rules, June 8, 2022 - Notice of Proposed RulemakingFCC Proposes Transparency Rules for Affordable Connectivity Program, May 23, 2022 - Public NoticeWCB seeks comments filed, May 18, 2022 - Public NoticeWCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, April 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, April 15, 2022 - OrderWCB Addresses Service Providers' Petitions for Waiver of ACP Rules, April 1, 2022 - Public NoticeWCB Seeks Comment on CCA Petition for Waiver of ACP Rules, March 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, March 23, 2022 - Public NoticeWCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, March 16, 2022 - ErratumErratum - Affordable Connectivity Program et al, March 11, 2022 - Public NoticeWCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, March 11, 2022 - AdvisoryInspector General Advisory on Providers Deceiving Lifeline Consumers, March 11, 2022 - News ReleaseInspector General Warns of Providers Deceiving Lifeline Consumers, March 3, 2022 - News ReleaseFCC Virtual Event Tour for Affordable Connectivity Program Enrollment, February 14, 2022 - Public NoticeEffective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, February 14, 2022 - News ReleaseOver 10 Million Households Enrolled in Affordable Connectivity Program, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking FCC Releases Rules To Implement Affordable Connectivity Program, January 14, 2022 - News ReleaseFCC Adopts Rules To Implement Affordable Connectivity Program, January 7, 2022 - StatementChair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, January 7, 2022 - Public DraftPublic Draft Rules for the Affordable Connectivity Program, January 6, 2022 - Public NoticeFCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, December 31, 2021 - News ReleaseFCC Launches Affordable Connectivity Program, December 30, 2021 - OrderFCC Provides Additional Guidance on Affordable Connectivity Program, December 8, 2021 - OrderFCC Issues Further Guidance for Affordable Connectivity Program, November 25, 2021 - OrderWCB Issues Guidance for Transition to Affordable Connectivity Program, November 11, 2021 - Public NoticeFCC Seeks Comment on the New Affordable Connectivity Program.
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