The base is popular among visitors due to its close proximity to downtown San Antonio, the Riverwalk and the Alamo. - Fri. 0800 to 1600 o Commissary Pharmacy: Closed o Gateway Bulverde: Mon.-Fri. 0800-1600 : The Army and Air Force Exchange Service and the Defense Commissary Agency are considers mission essential. Walk-in Hours:7 a.m. to 4p.m.(Wednesdays hours are 9:15a.m. to 4 p.m.) Dr De is one of the best practitioners we have had. Military Treatment Facility - Wilford Hall Ambulatory Surgical Center - Lackland AFB, JBSA - Wilford Hall Ambulatory Surgical Center, TX 78236. Take time to fix the system. This Lackland AFB directory features the critical info youll need to navigate through the many facilities and recreational opportunities available on base. What services does the MHS Nurse Advice Line offer? We can assist you in finding local care services as necessary. We need patient input to help us improve our healthcare delivery systems. Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Wilford Hall Ambulatory Surgical Center Basement, Hosted by Defense Media Activity - WEB.mil. What should I do?" "My son has a fever. Location: First Floor, Wing D If your patient is a L.A. Care member or a Medi-Cal member with one of our Plan Partners, they can call the Nurse Advice Line at the numbers listed below: L.A. Care Health Plan : 1-800-249-3619 (TTY 711). Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B The MHS Nurse Advice Line isnt formedical emergencies. Joint Base San Antonio provides a central appointment line to serve its beneficiaries. Laura Lange's office address in New Berlin, WI and make an appointment. Effective April 18, the San Antonio Military Health System COVID-19 Nurse Info Line will reduce their hours of operations to only the weekdays. Please enter a valid email address, e.g. Virtual care, such as the Military Health System Nurse Advice Line, has become an important tool in fighting infectious diseases, said U.S. Public Health Service Lt. Bobby Taylor, MHS Nurse Advice Line program manager. The nurse was reassuring, and thorough. Beneficiaries in the United States who prefer calling can dial 1-800-TRICARE (874-2273), and choose Option 1. What should I do if I have a life-threatening health issue? Military Health System (MHS) Nurse Advice Line, Hosted by Defense Media Activity - WEB.mil. Note: Laboratory is closed until noonthe LAST Wednesday of each monthfor readiness training. Such links are provided consistent with the stated purpose of this website. Messages sent to providers should be addressed within 24 business hours and tends to be a more efficient form of communication with your clinical team. The advice line is available by phone, web chat or video chat to beneficiaries who are anywhere in the world with a military treatment facility including Guam, Puerto Rico, Cuba, South Korea, and Japan. Now I have a follow-up question." "I'm pregnant and am having stomach pains. No matter what buttons I push NOTHING! Joint Base San Antonio (Lackland, Randolph, Sam Houston), COMM phone number for Joint Base San Antonio (Lackland, Randolph, Sam Houston) Military Treatment Facility - Wilford Hall Ambulatory Surgical Center - Lackland AFB, Email: https://apps.militaryonesource.mil/MOS/f?p=AMS:5:0::::P5_APP_NAME,P5_MSG_TYPE,P5_EID:MilitaryINSTALLATIONS,Installation Address,108600, Map: http://maps.google.com/maps?q=+1100+Wilford+Hall+Loop,+JBSA+-+Wilford+Hall+Ambulatory+Surgical+Center+TX+78236, Permanent change of station for active-duty service members, Beneficiary Counseling Assistance Coordinator, Authorization for Disclosure of Medical or Dental Information, Emergency Contacts for Disasters & Evacuations, If you are an active-duty service member within the United States or in U.S. territories, and near a military installation, you may be able to get emergency dental care at the dental treatment facility, or DTF, if available. If you need to see a doctor, remember: Sign up to receive TRICARE updates and news releases via email. Services provided include acute illness care, uncomplicated orthopedic care, gynecology, physicals and simple procedures. . Appointment Line: 210-916-9900. Help you find a doctor. The Nurse Advice Line is ready to answer your health questions 24 hours a day, 7 days a week. That's how long it took for her two small children to become ill as her own sinus infection worsened. Tell us how we are doing. 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 1100 Wilford Hall Loop San Antonio Market aims to improve access to healthcare with new DSN: 292-7703, COMM: 210-292-7703. Address: Phone: (210)-292-8850 Dependents can enroll in a private dental plan of choice. These services are available at no cost to you. MHSNurseAdviceLine.com for web chat and video chat, or dial 1-800-TRICARE (874-2273), option 1. Do this at least one month before your PCS date. Phone: (210) 652-3811. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Located in the eastern sector of Fort Sam Houston, this ultra-modern facility, incorporating many high technology features, is six times larger than the old Main Hospital. Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. Patients who prefer to be empaneled to Randolph clinic may go to the TRICARE service center located on the first floor of the clinic. An emergency is defined as an acute illness or injury that may pose a threat to life, limb or eyesight; result in unreasonable pain or suffering; or requires immediate care or attention to ensure the best recovery possible. The Nurse Advice Line is available 24 hours a day, seven days a week, for free medical information and advice for TRICARE beneficiaries. Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. 7002 JBSA-Lackland, TX 78236-6014 s of April 1, the MHS Nurse Advice Line expanded to include additional health care support services. Since expanded services began, web chat has been a popular option. The 802nd Mission Support Group oversees base operations and supports all units stationed at Lackland, including the 37th Training Wing. Perhaps the job is more stressful than we know? I hit option 1 went to a second menu. Ms. Alice Mclane - Berlin NH, Nurse Practitioner at 133 Pleasant St. Option 2: Call CAMO (Consult and Appointment Management Office) at: Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Ms. Susanne Curry - Berlin MD, Nurse Practitioner, 314 Franklin Ave Is threatening to life, limb, or eyesight; Manifests painful symptoms that requires immediate response to alleviate suffering. 24-Hour Ask a Nurse Hotline | CareFirst BlueCross BlueShield If you need immediate medical attention, call 911 or your international emergency number - or, go to an emergency . PDF 24/7 Nurse Advice Line - Carenet Health Appointment Line 210-916-9900. Specially trained registered nurses can help you navigate your familys health care needs anytime, day or night. Emergency Care is notavailable. Joint Base San Antonio (Lackland, Randolph, Sam Houston) Health There are 450 inpatient beds of which 48 are intensive care unit beds and 40 are dedicated to the Institute of Surgical Research. Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. Give advice on managing chronic conditions. If you go to the UCC with a serious illness or injury, you will be sent or transported by ambulance to a hospital emergency department, and this could delay your care. Through this appointment line you may schedule appointments with your PCM, check on the status of a referral or speak with a nurse at the nurse advice line. Give you health care advice Her 5-year-old child had been vomiting on and off for three hours, she told the registered nurse. The San Antonio Military Medical Center (SAMMC) is a modern state-of-the-art, health care facility that provides Level 1 trauma and graduate medical education. Help you find a doctor To schedule an official photo please callthe Public Affairs office. TRICARE online provides patients with several options for managing their health care. If you need immediate medical attention, call 911 or your international emergency number or, go to an emergency roomThe hospital department that provides emergency services to patients who need immediate medical attention.. You can use the MHS Nurse Advice Line unless you are enrolled in the US Family Health Plan. Please contact the TRICARE service center for information on how to enroll family members in the TRICARE Dental Plan. The ER was backed up for 5 hours, so i'm sure they would rather people use NAL if at all possible. There are 457 active duty nurses, over 150 civilian and contract nurses as well as over 700 4N medics, licensed vocational nurses and paramedics within the 59th Medical Wing providing care for more than 240,000 beneficiaries. TRICARE Online Patient Portal Overview - 59th Medical Wing For more information on getting copies of medical records, visit TRICARE Request Copies of Medical Records. After asking the mother several questions, the nurse determined the child didnt need immediate medical attention. GOOD ON YOU! But if you run out of a prescription drug while traveling, visit TRICARE Filling Prescriptions When Traveling. Maybe your concern cant wait until you see your doctor. Throughout the base property, dozens of static aircraft displays are showcased for visitors. Find theright contact infofor the help you need. Nurse Advice Line Provides Medical Expertise, Peace of Mind Health.mil JOINT BASE SAN ANTONIO-LACKLAND, Texas - For Air Force Capt. 3352, JBSA-Lackland Address: 25615 US Hwy 281, San Antonio, Texas, 78258. Stephanie Raps, Easter weekend went from fun excursion to ordeal in a matter of hours. Yet again choose option 1; BUT it will NOT recognize my choice. Appointment Line: (210) 292-XRAY You must follow the rules of your other health insurance plan first. Military Health System (MHS) Nurse Advice Line | TRICARE We can call you back after a few hours to check on your child. If deemed appropriate, and their command approves, beneficiaries may also receive sick slips for school or work. Military Health System Nurse Advice Line Patient Rights & Responsibilities Health Services. Nurse Advice Line | Medical Contact Center | Nurse Triage Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Some documents are presented in Portable Document Format (PDF). All active duty service members, beneficiaries and retirees may enroll in TRICARE online. Whether you are suffering from head, chest, or abdominal pain; fractured, sprained, or broken bones; shortness of breath; vomiting; dehydration; or even seemingly mild symptoms like a fever or sore throat, our team of experienced medical professionals will treat you. Information Desk 210-292-7412. Such hyperlinks are provided consistent with the stated purpose of this website. Office of Research and Technology Applications, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil. 3425. Before you move, you should take care of any routine medical needs, including immunizations, and fill your prescriptions so you have enough while traveling. TRICARE supplements dont qualify as "other health insurance."? In addition to the phone, other options may include webchat and video chat. MHS Nurse Advice Line Experiencing High Call Volume, Due to high call volume, wait times may be long. If at any time you would like to change your primary care provider, you may either visit the TRICARE service desk located in C wing of Wilford Hall or contact TRICARE @ 1-800-TRICARE. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Primary Care. With the MHS Nurse Advice Line, you can get health advice 24/7 from a registered nurse from the comfort of your home. But if you need to see a doctor, remember: The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Primary Care. You can call our nurse advice line with all of your health questions and concerns, such as: "I went to the doctor. But as soon I said that, she just hang up on me. The UCC is staffed by military and civilian family practice physicians, physician assistants, nurses and medical technicians. Patients with COVID-19 concerns, symptoms or test result questions are advised to call 210-581-2266, option 6, Monday through Friday from 7 a.m. to 5 p.m. These services are available at no cost to you. The NAL is manned by a team of registered nurses who are there to answer a variety of urgent health care questions. Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil, Location: 2430 Ladd Street Joint Base San Antonio-Lackland, Bldg. Nurse Advice Line | L.A. 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